Bus Operation and Management at Indore BRT Corridor

Bus Operation and Management at Indore BRT Corridor

Bus Operation and Management at Indore BRT Corridor

  • Client: Serco India Pvt Ltd
  • Start: June 01, 2012
  • Category: Transaction Advisory
  • Finish: December 21, 2014

Serco India Pvt Ltd, a UK-based company, won its first bus project for the operation and management of 50 buses in Indore, Madhya Pradesh.

Project Overview

  • Transaction Advisory, Bid management, and Subject Matter Expert
  • Designed MIS / Review System for SLA management. The organization was keen to establish Bus Quality Monitoring System (BQMS) to reduce the penalty deduction.

Key Roles

Vehicles

Bus Operation

Drivers

  • Engineering Quality
  • Vehicles cleanliness – Exterior & interior
  • Check on Passenger Safety equipment
  • Periodic and Corrective Maintenance
  • Breakdown Analysis and Other Maintenance MIS
  • On-time Performance Benchmark Report
  • Trip Performance Report
  • Missed Kms Analysis Report
  • Daily Statistic Report
  • Statutory Compliance and Periodic Audit
  • Driver Quality Management
  • Designed a point-based monitoring system for drivers.
  • Driver Screening and Document Verification